Shipping & Returns

Delivery Timing
If you require products delivered by a certain date, please email brooklynbiltong1999@gmail.com to verify your product availability. Brooklyn Biltong Provides Nationwide Express Delivery. We reserve the right for delivery timing to change from time to time due to courier partner delays out of our control. 

Gauteng: Same Day or Up to 2-Day Delivery.

Every Other Province: Next Day or Up to 3-Day Delivery.

Outlier Area's: 2-Days or Up to 4-Day Delivery.

 

 

Shipping Terms
Brooklyn Biltong is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched. Brooklyn Biltong cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with carrier for damaged and/or lost shipments. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info.

 

Product Returns/Exchange Shipping Terms

The Customer will be charged separately at a rate of R100 for each return, exchange or refund shipping costs back to Brooklyn Biltong. Please contact us on brooklynbiltong1999@gmail.com for more info.